Job Description

Description
The On-Call Banquet Staff member plays a flexible and vital role in executing high-quality banquet events at Hyatt Regency Boston. This position will rotate responsibilities as a Banquet Server, Bartender, or Barback, depending on the needs of each event and the day's schedule rotation. This role supports the delivery of exceptional service to our guests during weddings, conferences, galas, and other special functions.
To maintain active status, on-call colleagues are expected to pick up schedule requests at least once per month.
The responsibilities outlined below are provided as a representative sample of the essential functions of this position and are not intended to be an exhaustive list; additional duties may be assigned as necessary
•Set up silverware, plateware, and glassware on assigned tables for each banquet function
•Retain complete knowledge of all food and beverage menu items including any potential allergens
•Maintain banquet kitchen areas, including shelving and storage, in a clean and organized manner
•Place appropriate table and buffet décor as outlined in banquet event orders
•Polish all china, glassware, and silverware to hotel standards
•Clear tables efficiently and in accordance with service expectations
•Set up and Break down all needed equipment and supplies for your assigned station for the event
•Refill various service implements and banquet supplies at the end of every function
•Handle all furniture, fixtures, and equipment with care to minimize breakage and maintain a high standard of presentation
•Execute proper steps of service for all banquet events, ensuring quality service, food presentation, and guest satisfaction
•Provide responsive and friendly service to guests and colleagues throughout all assigned roles.
On-call banquet servers are expected to maintain active communication with the Banquet Management team regarding their weekly availability. The Hotel will send a weekly availability request by email to all on-call banquet servers. On-call banquet servers must reply to the weekly availability request by the deadline stated in the email.
The pay for this position is $15.50 + service charge split.
Qualifications
Job Requirements
•Ability to lift and carry up to 50 pounds.
•Frequent standing, walking, bending, and reaching.
•Previous experience in banquets, bartending, or hospitality or have attended the BEST Training Program
•Ability to work in a noisy and fast-paced environment.
•Must respond to scheduling requests at least once per month to remain active

Job Tags

Part time, Flexible hours

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Banquet Server (On-Call) Job at Hyatt Hotels, Boston, MA

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