Job Description

About the opportunity:

Kinetic IT is seeking an experienced Change Manager to support the implementation of Microsoft Dynamics 365 impacting multiple business functions such as finance sales and operational teams.

This role is focused on digital transformation to drive adoption and embed new ways of working in order for the system implementation to achieve real business outcomes. Youll lead change across the full delivery lifecycle partnering closely with the project team implementation partners and business leaders to prepare implement and embed a new system processes roles and responsibilities ways of working and workflows enabled by Dynamics 365.

What youll be doing:

• Lead and deliver the change strategy and approach for the Dynamics 365 implementation aligned to the overall program delivery approach.
• Identify and assess change impacts across impacted business units documenting role process and behavioural changes.
• Work with project and business teams to define the futurestate organisation and the business changes required when implementing Dynamics 365.
• Design and implement fitforpurpose change interventions including communications engagement training and leader enablement
• Support golive and early life support by ensuring the organisation is ready to transition into BAU operations.
• Monitor adoption readiness and stakeholder feedback postgolive recommending corrective actions where required.

About you:

Youre a self-driven Change Manager who thrives in complex environments and knows how to bring people along the change journey. Youve got:

• Demonstrated experience delivering change across enterprise CRM/ERP or business system implementations with Dynamics 365 experience highly desirable.
• Broad endtoend change management capabilitywith a strong understanding of adoption and readiness.
• Experience working within structured delivery environments and partnering with technical delivery and business SMEs.
• Able to translate system and process changes into practical implementation and adoption plans that deliver meaningful change for end users.
• Relevant change management qualification or certification

About Kinetic IT:

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace Cloud Cyber Security Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years weve partnered with some of Australias most important organisations helping them deliver essential services relied upon by our communities including government critical infrastructure education law enforcement defence emergency services utilities and transport.

Be You Create the Future:

At Kinetic IT were driven by a shared passion for technology customer success and community impact.

With over 1500 talented people working across Australia we deliver world-class capabilities with a local touch helping shape the future of tech here and beyond.

We value individuality and foster an inclusive culture where youre safe to be your best real self. We tackle challenges together celebrate success together and make sure everyone feels valued supported and proud of the work they do.

As an equal opportunity employer we welcome people of all abilities backgrounds cultures and genders. Were proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference:

• Growth-focused culture Formal training mentoring vendor exam support communities of practice and regular development reviews.
• Advance your career Access new roles via our internal Opportunity Marketplace careers hub.
• Flex your work Hybrid options flexible hours mobility and part-time roles (customer needs permitting).
• Celebrate together Social events cultural celebrations end-of-year functions and more.
• Wellbeing matters Health and wellness resources tailored leave and support options and EAP access.

How To Apply:

Work with us as we bring technology to life. Apply today or send your CV direct to

You can learn more about our culture and crew online at .

Required Experience:

Manager

Job Tags

Similar Jobs