Job Description

Safe Harbors Business Travel is a TMC providing businesses of all sizes with full-service travel coordination. We book air, hotels, and rental cars as well as help business owners and executives book meetings, retreats, incentive travel, and other events. We specialize in NGO/humanitarian travel.

We make work fun. We tackle complex challenges, work hard, and celebrate. We're innovative, fast learners, and experts in our fields. Together, we're redefining corporate travel management by making our client a hero.

We’re looking for an experienced corporate international travel agent to join our team and become a crucial element in our continued growth. The ideal candidate will have a minimum of 5 years of corporate travel experience and be familiar with booking heavy international travel. We are looking for a qualified agent that is proficient in Sabre. The right individual will be motivated, a self-starter, and someone looking to advance their career in this industry. Experience with NGO/humanitarian travel is a plus. We are a fast paced, energetic, and quickly growing company, but we also like to enjoy our days and make work fun!

Responsibilities:

• Proven expertise in creating complex travel arrangements, including air, hotel, and ground transportation. 
• Understanding of travel requirements, i.e., visas, passports, and immunization requirements; excellent communication skills and follow-through required to advise clients of those requirements. 
• Strong working knowledge and understanding all pricing rules, exchange transactions, and procedures. 
• NGO/Humanitarian experience is a plus
• Operate with discretion within well-defined policy and regular managerial review. 
• Utilize preferred vendors to maximize profit and ensure compliance with the clients’ travel policy. 
• Follows company procedures, guidelines, and standards in building PNRs, utilization of tools, productivity, the accuracy of work, and attendance. 
• Attends staff and training meetings for ongoing updates in the travel industry and office procedures. 
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate. 
• Adheres to standards in delivering customer service, including telephone etiquette, and follows prescribed customer service escalation procedures. 

Requirements

• Prior international corporate travel experience is required, 5 years Sabre experience is preferred 
• Minimum 5 years demonstrated successful consultant experience within the travel industry 
• Fantastic organizational and time management skills 

Benefits

In addition to a great work environment, Safe Harbors offers a comprehensive range of benefits designed to fit your needs. 

Here's what we offer:

• Comprehensive, Industry-leading Training
• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• 401k (up to 4% Company Match)
• Paid Time Off
• Rewards for Service

Equal Opportunity & E-Verify Statement

WorldVia is an equal opportunity employer. This employer participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

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