Job Description

Job Title: LMS Administrator

Location: Albany State Rec. Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.

Job Summary

The LMS Administrator will support the Office of Distance Learning's mission to advance high-quality, accessible, and compliant digital learning environments at Albany State University by overseeing the administration, stability, and strategic use of the institutional Learning Management System. This role is responsible for managing LMS operations, integrations, system configurations, record management, and third-party tools while ensuring alignment with system-level policies, accreditation standards, federal regulations, and institutional requirements, including SACSCOC requirements, ADA/WCAG accessibility expectations, and data security standards. The LMS administrator will supervise the LMS support team, coordinate helpdesk coverage, LMS technical support, and academic and technical preparation of the LMS each term. This position serves as a critical bridge between academic affairs, instructional design, information technology, and registrar to ensure the LMS effectively supports teaching, learning, assessment, and institutional operations and reporting.

Sponsorship is not available for this position.

Responsibilities

• Oversees the daily operation, administration, and optimization of the university's Learning Management System, ensuring system reliability, performance, and data integrity.
• Supervise the LMS team responsible for helpdesk coverage, LMS technical support, and academic preparation of the LMS, including planning, assigning, and reviewing work to ensure quality service delivery.
• Manage course creation, term rollovers, enrollments, course archiving, institutional templates, and dev to prod testing, implementation, and execution.
• Administer institutional LMS settings, user roles, permissions, security controls, and compliance-related configurations.
• Oversee implementation, testing, maintenance, and support of third-party applications and integrations, including Student Information System (SIS) connections.
• Coordinate system upgrades, patches, and new feature deployments, including testing documentation, and communication to campus stakeholders.
• Develop and maintain customized documentation, workflows, and institutional procedures related to LMS use and support.
• Design and deliver training for faculty, staff, and students, including orientations, workshops, and online training modules focused on effective and compliant LMS use.
• Monitor LMS usage data and analytics to inform decision-making, system improvements, and institutional reporting needs.
• Collaborate with the Office of Distance Larning, ITS, Registrar, and academic units to support instructional design initiatives, accessibility efforts, and accreditation/system/federal-related requirements.
• Communicate system updates, institutional announcements, acceptable use policies, and security standards to LMS users.
• Stay current with emerging trends in learning technologies, LMS platforms, cybersecurity practices, and digital learning support models.
• Perform other duties as assigned.

Required Qualifications

Bachelor's degree in Computer Science, Institutional Technology, or a related field.

Minimum of 1-3 years of professional experience in online learning, computer science, and/or information technology or a related field.

Preferred Qualifications

Master's degree in Computer Science, Instructional Technology, or a related field.

3+ years of professional experience in online learning, computer science, and/or information technology or related.

Experience supporting SIS integrations, third-party educational technologies, and LMS upgrades, along with developing institutional workflows, documentation, and training resources.

Experience supervising LMS or educational technology support teams, including coordinating helpdesk operations and system support services.

Proposed Salary

Salary is commensurate with education and experience.

Required Documents to Attach

Cover letter.

Resume.

Unofficial transcripts.

A list of at least 3 professional references with their contact information.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of Learning Management System administration, instructional technologies, and digital learning environments.
• Knowledge of system-level federal regulations and accreditation standards, including SACSCOC requirements related to online learning, course records, and institutional continuity.
• Knowledge of ADA/WCAG accessibility standards and digital accessibility practices.
• Knowledge of system integration practices, including SIS and third-party educational technologies.
• Understanding of data security, user access management, and records retention practices in higher education systems.
• Familiarity with quality assurance frameworks and online learning support structures.

Skills

• Demonstrated skill in administering and supporting enterprise-level LMS platforms.
• Strong organizational and project management skills with the ability to manage multiple priorities and system demands.
• Effective communication and interpersonal skills for working with faculty, staff, administrators, and technical teams.
• Ability to develop documentation, training materials, and user support resources.
• Supervisory and team leadership skills to coordinate LMS support operations.

Abilities

• Ability to oversee complex digital learning systems that support institutional teaching and learning.
• Ability to supervise and develop staff responsible for LMS support and helpdesk services.
• Ability to ensure LMS operations align with accreditation, compliance, and institutional standards.
• Ability to collaborate across academic and technical units to support instructional delivery and innovation.
• Ability to analyze system data and feedback to improve LMS performance and user experience.

Contact Information

For more information or questions about a job posting, please contact the Office of Human Resources at (229) 500-2026, or by email at ***email_hidden***. For technical support, please call the USG Service Desk at (877) 251-2644, or by email at support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at

Institutional Values

Excellence

We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.

Respect

We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.

Community

We strive to build community and value a good mindset.

Teamwork

We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.

Learning

We cultivate a practice of global pedagogies in a learning environment.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have:

• a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
• a motor vehicle report for positions that require driving an Albany State University vehicle
• a successful pre-employment drug test

Equal Employment Opportunity

Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.

For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.

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