Job Description

Position Summary

The Operations Supervisor leads a high-performing warehouse team responsible for accurate on-time order fulfillment across picking packing and shipping. This is a hands-on working supervisor role you will be on the floor with the team monitoring productivity and performance standards directing workflow and daily priorities and ensuring service standards are consistently met. You will also partner with other departments to share labor when needed and will be accountable for training coaching and development scheduling performance management and addressing employee relations issues as they arise. We are seeking a high-energy highly motivated leader who enjoys being actively involved in the operation and driving addition you can expect full benefits at The Cigna Group and the opportunity to build a long-term career with opportunities for advancement within the company.

Essential Functions

Manage team to ensure quality and on-time shipping of all orders (picking/packing/shipping)

Conduct one-on-ones with each associate to communicate errors concerns and attendance

Coach and train team members

Input daily numbers for area of responsibility for monthly metric reporting

Work on the floor with the team

Requirements

High school diploma GED or equivalent work experience

3 years of experience in warehouse distribution related functions

Minimum of 3 years of leadership experience

Intermediate computer skills including Microsoft Office

Detail oriented with strong focus on accuracy

Excellent verbal and written communication skills

Ability to effectively establish rapport present information and respond to questions related to picking packing shipping and other warehouse operations

Ability to quickly resolve problems and develop favorable solutions

Schedule (must be able to work):

Monthly rotating shift schedule:

Month 1: 9:00 AM 6:00 PM

Month 2: 11:30 AM 8:00 PM

Rotation repeats monthly

In addition must work 2 Saturdays per month for UPS pick-up from 3:30 PM 4:30 PM

Preferred Qualifications

Prior experience using handheld RF units preferred

Prior experience using material handling equipment (forklifts etc.) preferred

Prior experience using UPS World Ship preferred

Knowledge of AS400 or SAP preferred

If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position we anticipate offering an annual salary of 56200 - 93600 USD / yearly depending on relevant factors including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs click here .

About Evernorth Health Services

Evernorth Health Services a division of The Cigna Group creates pharmacy care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Required Experience:

Manager

Job Tags

Full time, Work experience placement, Work at office, Local area, Work from home, Rotating shift

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