Part Time Front Desk Monitor Job at YWCA of Greater Harrisburg, Harrisburg, PA

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  • YWCA of Greater Harrisburg
  • Harrisburg, PA

Job Description

The YWCA Greater Harrisburg has an immediate need for two part time  Front Desk Monitors .

The Front Desk Monitor serves as the first point of contact for the emergency shelter and plays a critical role in maintaining a safe, welcoming, and supportive environment. This position is responsible for monitoring reception areas, greeting and assisting visitors, and directing individuals to appropriate staff or resources. The Front Desk Monitor operates a multi-line phone system, managing general inquiries as well as domestic violence and sexual assault hotline calls. In addition, this role monitors and operates security systems—including cameras and controlled-access doors—to help ensure the safety and security of residents, staff, and visitors.

Position Details:
  • Available Schedules : 
    • Saturday & Sunday 4pm to midnight
    • Friday, Saturday, & Sunday Midnight to 8am
      • (please note, this is Friday into Saturday, Saturday into Sunday, and Sunday into Monday)
  • Pay: $15.00/hr.
Successful Candidates Will Have:
  • Professional attitude and demeanor
  • Respect, accountability, and inclusivity
  • Demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations.
  • Ability to respond calmly and professionally to crisis calls and/or walk-ins.
  • Self-determination, motivation, and initiative
  • Ability to apply basic skills for effective written and verbal communication
  • Effective computer skills with proficiency in Microsoft Office Suite
  • Bilingual ability.
Position Requirements:
  • 2 years of related experience.
  • Minimum High School Diploma or GED.
  • Valid driver’s license.
  • FBI, Child Abuse, and State Police Clearances or ability to obtain.
 

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
🧠 Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones
💪 Short & Long-Term Disability – We've got your back when life takes an unexpected turn
💼 Pension Retirement Plan – Start earning a pension after just two short years of service
📈 403(b) Retirement Plan – Begin contributing on day one to secure your financial future
🌴 Generous Paid Time Off – Recharge with paid time off days and sick days
🎉 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most


 

Job Tags

Temporary work, Part time, Work at office, Immediate start, Night shift, Weekend work

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