Job Description

Summary

Must be able to work Full Time, Holidays, and Weekends

As a vital member of the resort's retail team, the Boutique Clerk plays a central role in providing exceptional customer service within the resort's boutique. Responsible for assisting guests, the Boutique Clerk greets customers, offers product information, and facilitates sales transactions with a keen focus on meeting customer needs. They maintain an organized and visually appealing boutique, restocking inventory, and ensuring that the shop's ambiance aligns with the resort's standards. The Boutique Clerk's role involves processing purchases, handling inquiries, and creating a positive shopping experience for guests. Strong interpersonal skills, product knowledge, and a customer-oriented approach are fundamental to ensuring a pleasurable and memorable shopping experience within the resort's boutique.

The Retail Clerk will always conduct him/herself in a manner that supports the Core Values of Hyatt Hotels: Empathy, Experimentation, Inclusion, Integrity, Respect, Wellbeing

Why Join Wild Dunes Resort?

At Wild Dunes Resort, Destination by Hyatt, colleagues are more than employees—they are valued members of our team.  We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment.  Other benefits and Perks:

• Free room nights*
• Discounted and Friends & Family Room Rates  
• Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment*
• Paid time off and holiday pay*
• Paid Family Bonding Time and Adoption Assistance*  
• 401K with company match*
• Access to Beach, Tennis, and Pickleball as available on days off
• Retail Discounts for Colleagues

*Benefit Package for Full Time & Part Time colleagues eligible

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Essential job FUNCTIONS:

· Greeting and assisting customers, providing information about products, assisting with inquiries, and offering recommendations or suggestions based on customer needs.

· Processing sales transactions accurately, handling cash, credit card transactions, or other payment methods. Operating a point-of-sale (POS) system and ensuring a smooth and efficient checkout process.

· Restocking shelves and ensuring merchandise displays are visually appealing. Monitoring inventory levels, performing stock checks, and informing management of inventory needs or discrepancies.

· Acquiring and maintaining comprehensive knowledge of the boutique's merchandise, including features, prices, and benefits. Providing information to customers about various products and suggesting complementary items.

· Keeping the boutique organized, clean, and visually attractive. This includes ensuring cleanliness, arranging displays, and keeping the space well-maintained.

· Engaging with guests, establishing a rapport, and ensuring a positive shopping experience. Proactively offering assistance, addressing customer concerns, and fostering a welcoming atmosphere within the boutique.

· Collaborating with other staff members, management, and vendors to ensure a smooth operation within the boutique. Communicating effectively with other departments and teams as needed.

· Adhering to company policies, procedures, and security protocols. Ensuring all sales are conducted according to the resort's guidelines, and maintaining a secure and safe shopping environment for customers.

· The colleague is held accountable for all duties of this job and other duties as assigned.

Job Tags

Similar Jobs