Work‑From‑Home Live Chat Agent Job at Dumarey USA, LLC, Plymouth, MI

VGU1cHNMYTNnRVJ2YzFTckR0RXZ3Z2U5Ymc9PQ==
  • Dumarey USA, LLC
  • Plymouth, MI

Job Description

Job Overview

We’re looking for a dependable and customer‑focused Live Chat Agent to join our remote support team. In this role, you’ll assist customers through online chat, answer questions, resolve issues, and provide a positive experience with every interaction. This position is ideal for someone who communicates clearly, types quickly, and enjoys helping people.

Key Responsibilities

  • Respond to customer inquiries through live chat in a timely, professional manner
  • Provide accurate information, troubleshooting steps, and guidance
  • Document interactions and update customer records
  • Follow scripts and guidelines while still sounding natural and personable
  • Escalate issues when needed
  • Maintain a calm, friendly tone even during challenging conversations
  • Meet daily and weekly performance goals

Qualifications

  • High school diploma or equivalent
  • Strong typing and communication skills
  • Comfortable using chat platforms and basic computer tools
  • Ability to multitask and stay organized
  • Reliable internet connection and quiet workspace
  • Customer service experience is a plus but not required

Preferred Skills (Not Required)

  • Experience with CRM or ticketing systems
  • Prior remote work experience
  • Ability to handle high‑volume chat environments

Work Environment

  • 100% remote
  • Flexible scheduling options
  • Training provided
  • Supportive team and clear workflows

Compensation

Competitive pay based on experience, with opportunities for advancement in customer support and administrative roles.

How to Apply

Submit your resume and contact information. Selected candidates will be invited to a virtual chat‑based interview.
If you want, I can also create:

  • a shorter version for Indeed/ZipRecruiter
  • a more corporate version

Job Tags

Full time, Part time, Work experience placement, Remote work, Flexible hours

Similar Jobs

Ameriship Parcel Delivery

Courier/Independent Contractor Job at Ameriship Parcel Delivery

 ...Wichita Falls, TX ???? Independent Contractors Wanted Local Delivery Routes (Wichita Falls, TX) AmeriShip Parcel Delivery is expanding...  ...vehicle (cargo van, SUV, or car depending on route) Valid drivers license and insurance required Reliable, professional,... 

Equinox

Housekeeping Associates, Culver City Job at Equinox

 ...opening soon in Culver City. Legendary past meets legendary future at our newest LA club, housed in the revitalized former home of Sony Pictures and located in the buzzing creative hub of Culver City! ESSENTIAL FUNCTIONS Ensure that the club and exercise... 

Six Flags Over Georgia

Information Systems Technician - up to $13.50/hr. Job at Six Flags Over Georgia

 ...are responsible for the execution and support of a multitude of day-to-day operational functions at Six Flags Over Georgia and Six Flags...  ...will report to the IS Full-Time Supervisor for management, training, and scheduling. Given the nature of the job, technicians will also... 

ProSidian Consulting, LLC

Change Management (MIL) Training Course Instructor Job at ProSidian Consulting, LLC

 ...engagements for public and private, defense and civilian government, and non-profit organizations...  ...Management (MIL) Training for DOD/Military | Aerospace, Defense And Military -...  ...your credentials. ~ ProSidian Employee & Contractor Referral Bonus Program: ProSidian can... 

ZF Friedrichshafen

Sr. Program Purchasing Buyer Job at ZF Friedrichshafen

 ...lifecycle. What you can look forward to as Sr Program Purchasing Buyer: Act as the purchasing representative for assigned programs,...  ...Benefits ~ Paid Holidays~ A Hybrid Work Schedule (2 days remote/3 days onsite)~ A strong diversity culture ~ Supportive...