Job Description

We are seeking an experienced Pega Lead System Architect (LSA) to lead the architecture, design, and delivery of enterprise-scale Pega solutions. The ideal candidate will bring deep expertise in Pega platform architecture, AI-driven decisioning, optimization, and integrations, and will play a key role in shaping high-performing, scalable solutions in an Agile environment.

Key Responsibilities

Architecture & Design Leadership

· Own end-to-end Pega solution architecture, ensuring scalability, performance, and maintainability

· Define and govern enterprise Pega architecture standards and best practices

· Lead design of case management, decisioning, and integration architectures

· Ensure compliance with Pega guardrails and architectural principles

· Act as the final technical authority on design and implementation decisions

AI, Decisioning & Optimization

· Architect and guide implementation of Pega AI / Decisioning / Next-Best-Action (NBA) solutions

· Drive process optimization and intelligent automation initiatives

· Identify opportunities for AI-driven insights to improve business outcomes

· Lead application performance tuning and optimization

Integration & Data Architecture

· Design and oversee integrations using REST/SOAP APIs

· Lead database design and optimization using Oracle and SQL

· Ensure secure, scalable interactions with enterprise systems

· Guide teams on data modeling, data pages, and caching strategies

Technical & Team Leadership

· Mentor and guide Pega developers, Senior Engineers, and Tech Leads

· Conduct design reviews, code reviews, and architectural walkthroughs

· Partner with Product Owners, Business Architects, and QA leads

· Provide production support guidance and root-cause analysis for critical issues

Agile & Delivery Management

· Serve as technical lead in Agile/Scrum environments

· Support sprint planning, PI planning, and release execution

· Track technical work and dependencies using Jira

· Collaborate closely with stakeholders to ensure on-time, high-quality delivery

Quality Engineering & Automation

· Drive API testing using Postman

· Promote test automation using MABL (QA Automation)

· Define quality standards, non-functional requirements, and acceptance criteria

· Support CI/CD aligned design and automated testing strategies

Required Skills & Experience

Core Skills

· Pega Platform (PRPC) – Certified Pega Lead System Architect (CLSA) required

· Strong experience in Pega architecture, design, and governance

· Pega AI / Decisioning / Optimization

· Oracle Database and advanced SQL

· REST/SOAP integrations

· Postman for API testing

· MABL for QA automation

· Agile / Scrum

· Jira

Nice to Have

· Experience in Insurance, Financial Services, or Healthcare

· Exposure to DevOps / CI-CD pipelines

· Cloud experience (AWS / Azure)

· Experience leading large-scale enterprise transformations

Soft Skills

· Strong architectural and problem-solving mindset

· Excellent communication and stakeholder management skills

· Proven experience influencing technical and business leaders

· Ability to mentor and build high-performing teams

Certifications (Mandatory / Preferred)

· Pega CLSA – Mandatory

· CSSA (preferred)

· SAFe / Agile certification (nice to have)

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