Job Description

This position is responsible for troubleshooting, repairing, and analyzing electronic products returned from customer facilities. The role also supports continuous improvement efforts through root-cause analysis, test system development, and collaboration with product development teams, while mentoring less experienced technicians. Duties: Including but not limited to:

• Troubleshoot failures and perform root-cause analysis on returned electronic products.
• Perform component-level repairs on returned devices.
• Collect repair data and maintain an accurate repair database.
• Provide technical guidance and mentorship to less experienced technicians.
• Assist with the design, construction, and maintenance of test fixtures and systems, including hardware, software, and mechanical components.
• Support the development and documentation of troubleshooting protocols.
• Provide feedback to product development teams for design improvements and enhancements.
• Perform additional duties as assigned.

Skills and Qualifications:

• Associate’s degree in Electrical Engineering Technology, completion of military electronics training, or equivalent combination of education and experience.
• Minimum of 5 years of experience in component-level troubleshooting and repair of electronic products.
• Experience soldering both fine-pitch SMT and through-hole PCB assemblies.
• Experience working with microprocessor- and microcontroller-based products.
• Experience troubleshooting and repairing analog circuits.
• Experience with switching power supplies preferred.
• Experience developing automated test systems preferred.
• IPC soldering certification (IPC-J-STD-001 and/or IPC 7711/7721) preferred.
• Ability to troubleshoot electrical circuits to the component level using schematics and test equipment such as oscilloscopes and multimeters.
• Ability to solder both through-hole and fine-pitch surface mount components.
• Working knowledge of lab safety practices.
• Strong problem-solving skills with a willingness to learn and take initiative.
• Ability to work independently and as part of a team.
• Willingness to mentor junior technicians.
• Basic proficiency in MS Windows and MS Office.

Disclaimer: Please note that we are unable to provide job sponsorships, including, but not limited to, visas, corp-to-corp arrangements (C2C), or any other form of sponsorship for employment. All applicants must be legally authorized to work in the United States without the need for sponsorship now or in the future.

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